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Allison Cortes

CLIENT SERVICES MANAGER

As a client services manager, Allison supports Cambria’s coaching practice leaders in their management and oversight of client service delivery and internal practice operations. She works with the firm’s coaches and alliance partners to oversee their work and ensure a seamless contracting, delivery, and invoicing process. Allison administers most coaching transactions for the clients she supports, including sourcing and onboarding coaches, fielding coaching requests, preparing and processing statements of work and invoices, tracking coaching activity and project progress, providing status updates and reporting, and coordinating conference calls and events.

Background

Prior to joining Cambria, Allison was business development manager for advertising agency MMB, where she managed new business pitches and marketing initiatives.

Education, Professional Activities

Allison graduated from Emerson College with a BS in Management Communication.